Business Broadband

  • Monitored business service with automatic support ticket creation
  • Escalation to advanced support team
  • Local support through our dealer network
  • Uncapped and unthrottled
  • Low contention and latency

Business Broadband

Business Internet with proactive link monitoring

Enter your address or click the map for coverage and pricing

Click location for pricing

Setup and Installation Options

 

 

Purchase Equipment

  • Includes  (CPE) external antenna on the roof
  • CPE - client premises equipment.
  • Internal WIFI access point.
  • All labour, cabling and sundries.

 

Once-off
Equipment & Setup Fee

Mt 24 999

OR

Rent Equipment

  • Upfront Setup fee on Equipment Rental
  • High Power CPE Equipment Rental.
  • Equipment rental is subject to approval by Jenny Internet
  • Equipment remains the property of Jenny Internet
Once-off Setup:
Mt 4 999
FREE SETUP

Monthly Rental Fee

Mt 1399 p/m

Equipment Rental Pricelist & Signup Form

 

Infographic Fixed Wireless Internet

Business Broadband Internet is high-speed internet access without cables or wires. You receive your Internet connectivity through a wireless CPE (Customer Premises Equipment) on your roof. This CPE points to our nearest tower, to connect to the Internet and other services. Jenny Internet uses the latest technology in connectivity to ensure a consistent high-speed Internet connection for your business.

We have three levels of support: Support, Advanced Support, and Technical. What sets your business support apart, is that business support queries are escalated to our Advanced Support team if a solution is not found and callouts are prioritized by our local dealers.

Some ISPs sell consumer services to businesses without taking into consideration the costs of downtime or services not working optimally.

Some hidden costs and pain points can be:

Staff not being able to work, which means hours of salary paid with no value-added.

The frustration caused by trying to get business-level support out of a consumer-focused call centre.

Business services have a lower overall cost to your company than consumer services.

Low Price Consumer Internet
VS
Low Overall Cost of Business Internet
Inconsistent Quality   Consistent Quality
Business downtime   High business uptime
Call to log a support ticket   Auto logs support tickets
Standard customer service   Unparalleled customer service
Consumer support centre   Business advanced support centre escalation

Jenny Internet is a business-focused ISP that also sells consumer services. We do however split the support according to the service. Our business support costs us substantially more. This enables us to provide you with the business service you need.

Ready to get Business Broadband?

We aim to satisfy...no matter where you are

FAQ

Here are the most frequently asked questions about Business Broadband.
If you have any additional questions don't hesitate to speak to us.


Installations typically take between 1 and 7 working days.

You can simply log any support problems directly on our website or phone our call-centre support agents 7 days a week, all of which are backed up by local technicians.

Yes, we can plug the CPE into your current network.

We have local dealers in each area who will install your CPE (client premises equipment).  All installations are checked by our Quality Assurance department before final sign-off testing by you.

Yes, we provide static IP addresses. Please contact our sales team for current pricing.

 We have a unique bandwidth monitoring system that you have access to. Contact our Support team for access.

Jenny Bandwidth Monitor

Watch our fair usage policy video for more information:
 

 

  • You can request an upgrade or downgrade at any time. 
  • If the service is upgraded mid-month, the upgrade can be done on the same day. You will be billed pro-rata for the additional value from the day the service was upgraded until month-end. You will receive the pro-rata bill with your next month's invoice.
  • All downgrades will only be processed at month-end or when your contract ends.